certified case management exam eligibility

Over the last few weeks, we’ve been talking about how amazing becoming a certified case manager is. We’ve gone over how your career will grow, your earnings will increase, and how more employment opportunities await certified case managers.  We’ve even talked about the great conferences to attend!

So, you’ve been reading about case management and have decided it is a career move you’d love to pursue. Let’s go over the details of eligibility.

Are You Eligible?

As our world continues to change, the demand for patient-centered healthcare is increasing rapidly. As a result, the need for professional case managers has grown substantially.  

The Commission for Case Manager Certification has heeded this need by changing the eligibility criteria for case managers seeking board certification. These changes give much better – qualified professionals the opportunity to take their career to the next level.

According to the CCM Certification Guide, there are 3 areas of qualification applicants must meet to be eligible to take the exam.

  1. Meet specific licensure or education requirements.
  2. Qualify within one of CCMC’s employment category experience categories.
  3. Be of good moral character, consistent with the CCMC Code of Professional Conduct.

Licensure and Education Qualification Information


Current, active, and unrestricted licensure or certification in a health or human services discipline that within its scope of practice allows the professional to conduct an assessment independently.

The license must be active through the last date of test administration.

Examples include: RN, LCSW, LMSW, LPC, CRC and CDMS.


Baccalaureate or graduate degree in a health or human services field that promotes the physical, psychosocial, and/or vocational well-being of the persons being served, if licensure or certification is not required for your discipline.

The degree must be from an institution that is fully accredited by a nationally recognized educational accreditation organization, and the individual must have completed a supervised field experience in case management, health, or behavioral health.

Qualification information obtained from the Certification Guide to the CCM Examination. Please refer to this guide for more information.

Employment Experience Information

Category 1:

12 months of full-time case management experience, supervised by a board certified (CCM) case manager who has been certified for at least 12 months.  

Category 2:

24 months of full-time case management experience.

Supervision by a board-certified case manager NOT required under this category.

Category 3:

12 months of full-time employment as a supervisor of individuals who provide case management services.

Moral Character

There are several very specific questions you will need to answer related to your eligibility under the moral character qualification. Please refer to the Certification Guide to the CCM Examination, section 6 for a list of questions to expect on the application.

* Of note, please understand the CCMC always makes the final determination as to who is eligible to take the CCM Exam*

About the Exam

The CCM exam is a 180 question multiple-choice exam in which you have 3 hours to complete.

The questions are based on five knowledge domains:

  • Psychosocial Concepts and Support Systems
  • Quality and Outcomes Evaluation and Measurements
  • Rehabilitation Concepts and Strategies
  • Care Delivery & Reimbursements Methods
  • Ethical, Legal & Practice Standards  

According to CCMC, “The CCM exam is practice-based, meaning all questions are based on the knowledge that an experienced case manager should know and understand. There is not any course or education required to take the exam or to prepare for the exam.”

How Much Does the CCM Exam Cost?  

The application fee is $210, and the exam fee is $185, a total of $395 will be paid when you apply. But there is a chance you can take the exam for much less! Simply enter the name of the CCM who referred you in the “promo code” field of the Education and License section of the application. When the application window closes, one lucky candidate and the CCM who referred them will be randomly chosen to each win a $345 American Express Gift Card! I hope you will consider entering my name, Deanna Gillingham, in that promo field.

GI Bill Reimbursement

The CCM is recognized for reimbursement under the Post-911 GI Bill. You can download the application here.

Where Can I Take the Exam

Qualified applicants can take the exam in over 800 locations in 160 countries. Exams are conducted at Prometric testing centers, take a look, and see where your nearest testing center is.   

When Can I Take the Exam?

The exam is offered three times a year in April, August, and December. The April exams are administered April 1-30. The application window for the April exam opens November 1 and closes on January 31. The August exams are administered August 1-31.  The application window for the August exam opens March 1 and closes on May 31. The December exams are administered December 1-31. The application window opens July 1 and closes on September 30. 

How Do I Study For The Exam?

The CCM Exam is an exciting opportunity to take your career to the next level. You’ll want to be prepared. There are many ways to study for this exam.

One way is to use the CCM Certification Made Easy Guide This comprehensive, concise study guide is based on the blueprint of the CCM exam. This book was written specifically to help you pass the CCM exam.

If you are looking for a course we have the Online CCM Certification Review Course or Online Live CCM Prep Course.

These online study courses are based on the CCM exam blueprint and are designed to help you understand the role case managers play in today’s modern complex healthcare system and how this information is vital to preparing and passing the case management exam.

I hope this helps answer some questions you may have about eligibility to take the CCM exam. 

I have put together a free step by step guide to studying for the CCM exam called Successful Study Strategies. If you would like me to email it to you, simply complete the form below with your personal email address and it will be on its way to you. You will be able to save this to your computer for future use and print it off if you like. Please use your personal email address and not your work email address, as most employers’ emails will not accept emails with attachments.

Where Should I Send Your Successful Study Strategies?
I would like to send you my 10 page PDF on Successful Study Strategies. Just tell me where to send it!