Ethical, Legal and Practice Standards

(Comprises 15% of the Exam, approximately 23 questions)

Case managers are licensed professionals who are obligated to work within ethical, legal, and practice standards as required by their license, governing bodies, and accrediting organizations. The board-certified case manager must have a good understanding of these standards; therefore, the Commission for Case Management Certification (CCMC) dedicates 15% of the CCM Exam to this topic.

Because of the board-certified case manager’s role in protecting the rights, dignity, and public interest of his or her clients, the CCMC now requires CCMs to earn ethics-related continuing education credits for recertification.