Which Case Management Certification Should I Get? (Updated February 2024)

Which CM Certification Should I Get


This article gives a comparison of the most popular certifications available for case managers. It also gives you a look at the eligibility requirements and cost of the exam.

A popular question in our Case Managers Community Facebook Group is “Which Case Management Certification should I get?” While we can’t answer that question for you we can give you the information you need to decide for yourself. 

Things to consider are where you are now and where you see yourself in the future. You will also want to take into consideration your professional background and where you work. 

This article gives a comparison of 3 of the most popular certifications available for case managers to help you decide which one is best for you.


Last Minute Tips to Pass the CCM Exam

Last Minute Tips to Pass the CCM Exam

Whether you have studied for months to prepare for your Case Management Certification exam or just finished some last-minute cramming, we have a few last-minute tips that have stood the test of time and helped countless individuals pass their CCM Exam.

Here are a few tips for the last week of preparation.

A Week Before the CCM Exam

In the week leading up to the CCM Exam, it’s crucial to familiarize yourself with the logistics of the test day.

If you’re heading to a testing center, consider taking a “test drive” to the location. This will help you gauge potential traffic hurdles, identify parking spots, locate the entrance, pinpoint the office – basically, iron out all the logistical details.

Are you opting for a home-based exam on your computer? Take a thorough look at the instructions regarding computer testing, room specifications, and the monitoring process. If you have any uncertainties or questions, don’t hesitate to reach out to the testing company now. Addressing concerns beforehand ensures a smooth test day experience and minimizes the risk of tech-related frustrations.

A Day Before the Exam

One day before your exam take a break from your study sessions. Allow your mind to rest and absorb the knowledge you’ve acquired over the weeks.

Monitor your caffeine intake, ensuring it’s moderate. While caffeine can boost alertness, excessive amounts might affect your sleep the night before the exam and we all know how important a good night’s sleep is!

To enhance your sleep quality, engage in physical activity like going for a walk. Taking a walk outdoors in nature not only contributes to better sleep but also aids in relieving stress, setting the stage for a more relaxed exam day.

Night Before the Exam

The evening before the exam eat a nutritious dinner that won’t trigger heartburn or indigestion, ensuring a good night’s sleep without discomfort.

Organize your essentials for the morning by laying out your clothes, ID, and directions to the testing center. If testing online make sure the room you are testing in is free of clutter and ready for inspection. This minimizes last-minute stress and ensures a smooth start to your day.

Utilize the final moments before sleep for a brief review. Glance over your notes, vocabulary, or essential points to reinforce your understanding.

To avoid oversleeping set an alarm, or two. 

Morning of Exam

The morning of your CCM Exam start your day with a healthy, low-sugar breakfast. This helps maintain stable blood sugar levels, ensuring optimal concentration during the test.

Take a moment to review any last-minute details or topics you want to reinforce before heading to the test center.

Plan to leave early, allowing plenty of time for travel. If taking the exam from home log in early. This will eliminate unnecessary stress and panic, ensuring a calm and composed start to your test-taking experience.

Upon Arrival

Once you arrive shift your focus away from last-minute reviews. If you don’t know the information now it’s too late.

Maintain a relaxed and confident mindset. A confident mindset is one of the most important factors to success. Remind yourself that your studies and preparation have given you all you need to succeed. 

Avoid engaging in conversations with fellow students before the exam if they are anxious or nervous as stress can be contagious. Stay positive and confident.

Find a balance between comfort and alertness to optimize your concentration during the exam.

Tips for Multiple-Choice Questions

  • Try to identify the answer before you read all the choices, but look at all choices before selecting, as two answers will often be similar
  • Narrow choices by eliminating obvious wrong answers
  • Do not be afraid to change an answer if you feel strongly about it
  • If you do not know the answer to a question make your best guess, flag the question so you can come back to it, and then move on

If you have to guess:

  • Length is often a clue, choose the longest most precise answer
  • Reject answers with specific determiners such as everyone, always, never, none, except, most, or least
  • Look for answers with words like often, most
  • If two choices are similar, choose neither
  • If two choices are opposite, choose one of them
  • The most general answer is usually correct

Specific CCM Exam Tips

When answering questions, think of the “perfect situation” answer. I know we do not work in “perfect” situations where all of the needed resources are at our fingertips, but the test will expect you to know the “best practice” answer. So answer as you would in the perfect world scenario.

This test is not about how you do it where you work. It is about best practices. Don’t answer the question based on policies and procedures where you work, but on “best practice” which may or may not be the way it is done in your organization.  

Think like a social worker and not a nurse. As nurses, we are accustomed to “doing for” our patients. We change their dressings, start their IVs, and make sure they are warm. Social workers are trained to help patients help themselves. As case managers, we are to empower our patients. Remember this when taking the exam.

And finally, here is the best advice I was given before my exam:

Remember to breathe!

Write “breathe” on top of the scrap paper they give you, and each time you look at it, stop and take a few deep cleansing breaths, relax, and let the knowledge inside you work its way out.  

You have been working hard getting ready for this exam; I know these tips help you with your final preparations!

And don’t forget to let me know how you do! Send me an email at Deanna@CaseManagementStudyGuide.com and post your results in the Facebook group “Case Managers Community”.

How Does Your Case Management Salary Compare? (Updated August 2020)

How does your case management salary compare?Wonder how your employer compares with others? How does your case management salary compare to the industry? Need a reference to show your employer standards for salary, benefits, caseload, education, certification, and continuing education reimbursement?

We have you covered. The 2020 Salary and Trends Survey provides all this and more.

We’ve updated the salary and trends survey for 2020 and here is an updated summary. The survey was participated in by 1,000 case management professions. It collated valuable data on the case management industry that helps us understand who case managers are, the challenges they face, their salary potential, job satisfaction, and the value they bring to consumers of healthcare and the organizations for which they work.


Didn’t Pass the CCM Exam, Now What? (Updated August 2020)

Didn't pass the CCM Exam, Now What?

First of all, I want to let you know I am very sorry you did not pass. I know that you invested a lot of time and money into passing this exam. I hope you plan to take the exam again. Many people do not pass their first attempt and go on to pass later. This article should help you to do that.

CCMC will waive the application fee for your first retest during the next testing cycle only. For example, if you fail the test in April you can take the August exam without reapplying and paying the application fee again. You will have to pay the test center (Prometric) fee though. If you do not test during the next exam cycle, but wish to retest later or this is not your first retest, CCMC will require the entire application fee and test fee again. Also, if you rescheduled your first test and failed, you will have to reapply and pay the application and test center fees again. Basically, the application only covers 2 testing cycles, if for any reason you do not pass the test by the 2 test cycles after your application is accepted you must reapply.