First of all, I want to let you know I am very sorry you did not pass. I know that you invested a lot of time and money into passing this exam. I hope you plan to take the exam again. Many people do not pass their first attempt and go on to pass later. This article should help you to do that.
CCMC will waive the application fee for your first retest during the next testing cycle only. For example, if you fail the test in April you can take the August exam without reapplying and paying the application fee again. You will have to pay the test center (Prometric) fee though. If you do not test during the next exam cycle, but wish to retest later or this is not your first retest, CCMC will require the entire application fee and test fee again. Also, if you rescheduled your first test and failed, you will have to reapply and pay the application and test center fees again. Basically, the application only covers 2 testing cycles, if for any reason you do not pass the test by the 2 test cycles after your application is accepted you must reapply.
Where to Start
The first thing you need to do is understand that you will go through the grieving process. Yes, you heard me right. You need to grieve the fact that something you put so much time, effort, and hope into did not end as you wanted it to. Allow yourself to go through all five stages, denial, anger, bargaining, depression, and finally acceptance where you will be able to put the past behind you and move forward with your new study plan.
As soon as you can, definitely within a day or two of taking the exam, brainstorm and write notes on every question you remember from the test, both those you knew the answer to and those you did not. Review your study resources for subjects that you recognize from the exam as this will help you remember questions from the test. Just mark or highlight everything you remember being on the test. Don’t study now. You will wait to begin studying again after you get the breakdown of your exam results from CCMC. Instead, once you have completed this take some time off and relax until after your results are listed on the exam dashboard.
How to Use Your Exam Results Breakdown
You should receive a notification from CCMC with a breakdown of your results. This will list each area of the exam with a proficient, marginal, or deficient rating. It may take a few weeks for you to get this. Once you receive this, call CCMC Customer Service to receive your numeric score for the exam.
You are going to want to spend the majority of your study time in the area(s) where you were deficient. Read over the chapter(s) in CCM Certification Made Easy, taking notes on the areas and subjects you are not proficient in. To be proficient, you need to be able to relate the subject to best practice case management and understand how it would be used by a case manager. Use the references at the end of the chapter and the links on CCMcertificationmadeeasy.com to further understand the concepts and subjects. You may even have to Google some of the terms if you are still having trouble.
As you learn something, stop and take the time to apply it. This can be done by thinking of a situation where you would use this new knowledge. You can make up a situation in your head. Just imagine DOING what you learned or TEACHING it to someone.
In the areas you are marginal you will do the same, but will not have as much to study as you already have a base.
For the areas you are proficient in, be sure to review before the test to refresh your memory.
Additional Study Strategies
If you have not done so already, review my 10 page Study Strategies PDF. This free resource will help you to understand the test better, and give you links to additional free resources that are imperative to passing the CCM Exam. You can get it by clicking HERE and filling out the form on the bottom of the page. Then watch your inbox for a link to the PDF. (Use a personal email address as work email addresses do not allow emails with links to get through.) You will also get a series of additional emails from me with additional information you can use to help you pass the CCM Exam.
When I was preparing for the CCM Exam, I found that reading and studying small chunks at a time helped. I would read up on one subdomain and make sure I understood it well enough to explain it to someone else before moving on to the next. Sometimes the subdomain I was studying was easy and I would zoom through several in one session. Other times, I spent a long time on only one domain.
If you are an auditory learner who learns better when hearing information, or if you feel that you have reviewed and understand the facts but you need help knowing how to apply them to the questions, I have created a course with Anne Llewellyn that will help you. Anne has been in case management for decades and has tons of knowledge and expertise that she shares in the course. Where the book gives you the facts, the course is done in a conversational style and puts things into perspective. It also helps you discover areas where you might want to dig a little deeper.
Since you have access to the course until you pass the test, I recommend getting and completing it early in your studies. Then you can go back and relisten to the sections that you feel you need to hear again. I have had people tell me “I heard Anne’s voice talking to me during the test.”
Test Anxiety
Whether you have a history of test anxiety or it is a result of not passing the CCM Exam the first time, test anxiety can be debilitating. Taking a practice test like Datachem while using relaxation techniques and biofeedback may be helpful. If it is truly severe, you may need to seek counseling to help you resolve this issue.
Conclusion
Remember, many people do not pass their first attempt and go on to pass later. Use this as a learning experience to find your weak areas and master them. If, however, after using the information in this article you are still unsuccessful in passing the CCM Exam, you may want to consider another certification exam. Read our article and resource Stepping Up To Certification to review your case management certification options.
I missed my CCM exam, will I be able to take again at the reduced rate?
Hi Christine,
As we are not the ones that approve eligibility for the Exam you need to contact the Exam administrators at the CCMC Organization for further clarification on eligibility. Please contact them at CCMCertification.org This article only lists a couple of certifications primarily for RNs. If you go to this page https://nursesadvocates.com/resources/ there is a PDF you can download on Stepping Up to Certification, The Case Manager’s Guide to Certification which covers a whole lot more. Thank you for your question.
I tested and failed on August 21st. I would like to retest this week so I don’t have to wait until December. Is this possible?
Hi Denise,
Thank you so much for your email and very sorry to hear that you did not pass. As we are not the ones that approve eligibility for the Exam you need to contact the Exam administrators at the CCMC Organization for further clarification on eligibility. Please contact them at CCMCertification.org Thank you so much.
I will be retaking the CCM exam in December , I’m reviewing the book specially the a noreas I was defitient. Are there any other resources? What els you recommend I do?
Hi Yinette,
We offer a review course that can be found here. https://casemanagerscommunity.com/
The results right after I submitted my test answers stated that I passed. That was this afternoon. It’s been 8 hours and I have not yet received an email stating such. What does this mean, and how do I confirm that I passed?
Hi Agi, Once again, we are not CCMC nor Prometric so have no way of knowing this. I have heard that Prometrics was having some computer issues the last several days so maybe give them a call first.
I did not pass the CCM exam which I took 8/18/18. Are there any groups or companies that handle CCM exam preparation if you failed the exam.
Hi Victoria,
Beginning of September we will have our Small Group Coaching Class
but it sells out very fast. We will be notifying our email list first and then
the Facebook Group. If you are not on these you should be. The email
list is on the homepage of our site and the FB Group is Case Managers
Community (make sure you answer the 3 questions to be approved.
What is the difference with taking the acma vs ccm exam?
I know com seems to be more recognized. Will or make a difference? Then there is the and exam. Help me understand.
Hi Miriam, Perhaps this article will help explain the differences for you. https://casemanagementstudyguide.com/which-case-management-certification-is-best/
Would like to sign up for small study group coaching classes.
Hi Maria,
The Live Small Study Group Course is ready to go. There are 2 Options so make sure to pick the dates and timing that works for you. Here is the link.
https://casemanagementstudyguide.com/online-live-ccm-prep-course/