The Road to Becoming A Certified Case Manager

the road to becoming a certified case manager

esudroff / Pixabay

This is the story of my journey from being afraid

to move beyond the traditional nurse role

to becoming a certified case manager.


We’ve all heard the phrase, “Do What You Love”  

An ideal that most of us believe in and want to live by.

I had been a nurse for six years and I loved my job. There’s nothing that brings me more joy than knowing I am making a difference and helping those in need.  I prided myself on helping people and the thought of leaving bedside nursing often ended with “I’m afraid I wouldn’t have that same impact on a phone line between myself and a patient.” Still, with the satisfaction of working in the hospital, I was curious and wanted to try something different, something new.

Moving into the case management world of an insurance company is a scary step for someone with the title of Registered Nurse.  Passion trumped fear. I took the step and made a choice. I entered the world of Case Management.

A year after settling into the case management role, I can vividly remember how someone told me I was working for the devil. But that did not stop me from doing what I love, rather, I opened my eyes to how case management and the insurance company aren’t the devils and how so much good can come from case management. It made me realize the limitless doors for growth and development that this move had opened for me. My knowledge base grew beyond my specialized NICU nurse role.  

Five happy years in the case management world, I realized that even though I loved the position I was in, I felt I wanted more, I needed an edge. The desire for an edge brought me new challenges and experiences.

I took two more steps. One: I changed my position and went to the transplant team, no longer managing a dedicated account and being exposed to more systems and patients with more needs. Second: I decided to obtain my CCM certification. An exam that I found intimidating, but curiosity, determination, and that desire for an edge trumped fear. (more…)

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