According to the Case Management Society of America (CMSA), in section 4.1 of their Case Management Model Act, the goal of case management is to facilitate coordination, communication, and collaboration with consumers, providers, ancillary services, and others in order to achieve goals and maximize positive consumer outcomes based upon individual assessments of consumers’ needs.
Goals and Objectives of Case Management include:
Client autonomy
Client is knowledgeable regarding disease process, prognosis and treatment options
Optimum health and functioning
Clients who are able to self advocate
Informed decision making by clients
Appropriate use of services
Appropriate use of resources
Timeliness of services
Quality of care
Appropriate level of care to meet the client’s needs
Optimal level of client independence